FAQs

Is this product currently being used or implemented? If so, where in the U.S. or other regions?

The product is currently being used in multiple locations in the United States. A majority of the devices are installed in Pasadena, California.

How long has this product been out in the market?

The PopEntry facial recognition access control device has been in the market for more than 6 months. The thermal temperature reader is a new feature that has been added since the outbreak of COVID-19. The thermal camera has been in the market in China, sold through our partners, for many months and is beginning to see more widespread adoption.

Can the device work without the internet?

The device can continue to operate without internet connectivity. It will work as it did when it last had connectivity. However, it will not send a notification or user data to an administrator until the internet connection is restored.

What are your current maintenance agreements and warranties for PopEntry+?

There is currently a 1-year warranty.